Refund policy
We have a 14day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at dbloomcollective@gmail.com. Please include your order number and the reason for the return.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at dbloomcollective@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at dbloomcollective@gmail.com.
Legal Notice
Welcome to Double Bloom Collective.
By accessing or using this website, you agree to comply with our Terms of Service and all applicable policies.
All content on this website—including our logo, product images, graphics, designs, text, and other materials—is the property of Double Bloom Collective unless otherwise noted and may not be copied, reproduced, or distributed without prior written permission.
We make every effort to ensure product descriptions, pricing, and availability are accurate. However, errors may occasionally occur. Double Bloom Collective reserves the right to correct any errors, update information, modify pricing, or cancel orders when necessary without prior notice.
We reserve the right to refuse or cancel any order suspected of fraud, unauthorized activity, pricing errors, or other circumstances that may violate our policies.
This website and its contents are provided "as is" without warranties of any kind, either express or implied, to the fullest extent permitted by applicable law.
For questions regarding this website or our policies, please contact us at dbloomcollective@gmail.com
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